FAQ
Tees & Products
What are your tees made of?
What are your tees made of?
Our tees are printed on soft, breathable ringspun cotton that feels broken-in from day one and keeps its shape wash after wash. A few styles use a cotton-poly blend for extra softness and a little stretch. The exact fabric is listed on each product page.
Questions about a specific tee? Email us at support@animalobsessed.com and we'll help.
How do your tees fit?
How do your tees fit?
Our tees run true to size with a classic unisex fit, so order your normal size and you'll be good. If you like a roomier, more relaxed look, size up one. Every product page has a full size chart with measurements so you can double-check before you buy.
How are the designs printed?
How are the designs printed?
We use a direct-to-garment printing process that soaks the ink into the fabric instead of sitting on top of it. That means the graphic stays soft to the touch, breathes with the shirt, and won't crack or peel like old-school heat transfers. Turn the tee inside out to wash and it'll stay crisp for years.
How do I wash and care for my tee?
How do I wash and care for my tee?
A little care keeps your tee looking new:
- Machine wash cold, inside out, with like colors
- Tumble dry low or hang to dry
- Skip the bleach and fabric softener
- Iron inside out if needed, and never directly on the print
How does Animal Obsessed help animals?
How does Animal Obsessed help animals?
Part of every order, and part of every VIP membership, goes to charities that rescue, foster, and care for cats and dogs. That funding pays for real things: food, safe shelter, and medical care for animals who would otherwise go without.
So when you buy a tee, you're helping feed and shelter an animal in need. That give-back is the reason we started Animal Obsessed, not a marketing add-on.
Orders & Shipping
How fast does my order ship?
How fast does my order ship?
Orders placed before 12pm PST ship within 1-2 business days. Delivery typically takes 3-7 business days within the US. You'll get a tracking email as soon as your order ships.
Where can I track my order?
Where can I track my order?
Your tracking number will be in your shipping confirmation email. You can also track your order at animalobsessed.com/pages/track-order. If you have trouble finding your tracking info, email us at support@animalobsessed.com with your order number.
Do you ship internationally?
Do you ship internationally?
Yes, we ship worldwide. International shipping costs are calculated at checkout based on your country and selected shipping speed. Delivery times vary by location, typically 7-21 business days for international orders.
Can I change or cancel my order?
Can I change or cancel my order?
Order changes and cancellations are possible within the first 12 hours if your order hasn't shipped yet. Email support@animalobsessed.com as quickly as possible with your order number and what you need changed, including any size swap.
What's your return and refund policy?
What's your return and refund policy?
We offer a 30-day money-back guarantee on all orders. If you're not happy with your tee, contact us at support@animalobsessed.com within 30 days of receiving your order. Items must be unworn and in original condition. We'll walk you through the return or exchange from there.
VIP Membership
What do I get with VIP membership?
What do I get with VIP membership?
VIP members get up to 50% off every order, free shipping always, $22.95 in monthly store credit to spend however you like, and early access to new drops, all for $22.95/month. On top of that, part of your membership goes to charities that feed and shelter rescue cats and dogs. No minimum purchase required, cancel anytime.
How do I sign up for VIP?
How do I sign up for VIP?
Add your favorite tees to cart and select the Animal Obsessed VIP Club membership at checkout. Enter your email, zip code, and create a password. Your member pricing and perks activate immediately.
Can I cancel my VIP membership?
Can I cancel my VIP membership?
Yes, anytime, with no fees and no runaround. Email support@animalobsessed.com with the subject line "CANCEL MEMBERSHIP" and we'll handle it within 24 hours. If you're ever billed after requesting cancellation, we'll refund it immediately.
Do I have to order every month to keep my membership?
Do I have to order every month to keep my membership?
No. Your membership is completely flexible. The $22.95/month billing keeps your benefits active and adds $22.95 in store credit each month, but there's no requirement to place an order. Shop whenever you want, and your member pricing is always there.